Post calling the Confirm API (Buy/Sell/Delivery/Gifting), the Distributor will call the Order Status API irrespective of the status received in the respective API’s to double confirm the status of the transaction on SafeGold’s system
The status of the Order Status API needs to be considered as the final status of the particular transaction.
0 corresponds that the status of the transaction is Pending. There may be two scenarios in this -
- If the Verify API has been hit and the Confirm API has not been hit, then the status would be Pending.
- If the Confirm API has been hit and there is a delay in the response, and the Order Status API is hit during the delay, then the status would be Pending.
1 corresponds that the status of the transaction is Success and the gold was credited/debited to the customer’s wallet balance.
2 corresponds that the status of the transaction is Failed.
On the success of the Confirm API, SafeGold will send successful parameters in the Confirm API with the HTTP Status as 200 and Invoice ID in the response.
On Failure of the Confirm API, SafeGold will send BLANK RESPONSE in the Confirm API with the HTTP Status as 200. Distributor will hit the Order Status API to confirm the status is 2. Distributor will receive Failure in Status API when the Confirm API is called post 10 minutes from the time Verify API was initiated.
- For Buy and Delivery Transactions:
When Distributor receives a Failure Response, the Distributor will reverse the amount for the particular transaction that was paid by the customer.
- For Sell Transactions:
When the Distributor receives a Failure Response, the Distributor won’t settle the amount for the particular transaction to the customer.
3rd Scenario: Distributor has hit the Confirm API and there is a delay in receiving the response or there has been an unpredicted response sent in the Confirm API.
In this scenario, post hitting the Confirm API, Distributor will hit the Order Status API for the particular transaction. If the status in the Order Status API is 0 - Pending, Distributor will again hit the Confirm API and continue the process of hitting the Order Status API up to 10 mins from the initiation of the Verify API. Within 10 minutes, if the Distributor receives the order status as 1 - Success or 2- Failure, the Distributor will follow the process as mentioned in Scenario 1 and Scenario 2. After 10 minutes if the Confirm API is called, the Order Status API will return a Failure response as it exceeds the limit of 10 minutes between the Verify API and Confirm API.