SafeGold Customer walks into a Retail Jeweller store to buy jewelry.
Steps to exchange your gold at jewelry section:
- Customer can exchange their gold offline or online - for online, customer can visit www.candere.com and for offline, customer can visit your nearest Carat Lane store.
- Customer shares their registered mobile no. and the SafeGold balance they wish to exchange.
- Customers will receive an OTP on their mobile phones to confirm the transaction.
- On verification of the OTP the gold will be transferred. Customers can pay the making charges and place an order for their jewelry.
If there is any reconciliation problem, it will be resolved offline between SafeGold and Distributor.